Thursday, June 19, 2008

3 Broadband Modem

3 Broadband modem - add broadband to your laptop computer...

DON'T touch this product - the service is terrible, the customer support is the worst I have experienced in a long long while - oh yes and if you accidentally choose a wrong option when setting up your account on-line they will take money from your credit card that you ABSOLUTELY were not expecting... I think I have got that part resolved - but it will probably mean that I get a credit from 3 for some of it and then a charge-back from my credit card company - by telling them NOT to pay 3 for the rest...

Their call center is populated by two sorts of people - nice people with no power and their managers who are NON-nice people ... with no power...

Do I sound ANGRY... Well yes I probably am angry - this little episode has cost me a LOT of money and time!!!

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