Wednesday, November 28, 2007

HP Tablet PC

Recently bought an HP Tablet PC over the phone from the HP Shop.

When it arrived I realised that the battery life was appalling.

Spoke to HP and they agreed to send me an extra battery as a goodwill gesture.

A week goes by and I call them - no batteries in stock.

A week goes by and I call them - Battery not being made any more.

I escalate the call - and am told that the battery is still being made and I can go into a shop and buy one. I remind them that I had been promised one as a goodwill gesture - and they say - NO CAN DO!!!!

So I am left with £1100 worth of very sub-standard computer.

I have spoken to my solicitor and may go the legal route but that would be expensive...

Will I ever buy HP products again...

Let me think...

NO