Thursday, January 24, 2008

Bad Burger Good Burger

BAD BURGER:

Paramount Hotel Oxford, a four star hotel - stayed there in Jan and for dinner in the restaurant ordered a burger - wrong burger was delivered (wrong cheese and not cooked as I had asked).

Then I asked for English Mustard - not too difficult...

Waitress "English or French"
Me "English"
Waitress "Sorry, English or French"
Me "English"
Waitress goes away and comes back after thirty seconds...
Waitress "Sorry, English or French"
Me "English"
Waitress goes away and comes back after about two minutes...
Waitress "Sorry, I forgot, did you want English or French"
Me "English"

After eating the Burger I ordered pudding - it was meant to come with custard - it didn't - I asked a different waitress for custard and it only took about five minutes (I'd eaten half the pudding) to arrive...

Then just after I finished the pudding, a waiter appeared carrying a BURGER!!!! - I politely explained that I had eaten...

Needless to say I didn't pay for that meal. However I'd rather have a good meal at a fair price than a lousy meal for free!!!

Moral of the story - don't go to the Paramount Hotel in Oxford...

GOOD BURGER:
On the way back from Oxford the following day stopped off at a motorway service station and went to Burger King - ordered a burger (and got 20% discount as an AA member) it came and I went to sit down to eat...

I realised when I opened it that I had forgotten to order it WITHOUT Ranch Sauce (which I don't like) so I went back to the counter and said
"Sorry my fault, I'll pay for another burger, I didn't want any Ranch Sauce and forgot to say"
the gentleman behind the counter said...
"No problem we will do you a new one, I'll bring it to your table, no charge"

So I get ZERO star service in a four star hotel and FIVE star service at a motorway Burger King...